Terms of Service
Effective date: September 25, 2026
These Terms of Service are a binding agreement between you and Magis Training LLC, a New York limited liability company, with EIN 42-5223766 and a registered address at 418 Broadway, Ste N, Albany, NY 12207. They govern your access to and use of the Magis application, magisfitness.com, and related services, content, communications, and features. In these Terms, “Magis,” “Company,” “we,” “us,” and “our” mean Magis Training LLC; “Service” means the application, website, and related offerings; and “you” means the person using the Service. Please read these Terms carefully. Section 8 limits certain kinds of liability for claims other than personal injury. Section 9 contains a binding individual arbitration agreement and class-action waiver. Unless you timely opt out as described there, those provisions affect how disputes are resolved.
1. Acceptance
By accessing or using the Service, you agree to these Terms and to the Privacy Policy incorporated into them. If you do not agree, do not access or use the Service. When you create an account, you will be asked to check a box confirming that you agree to these Terms, including the arbitration agreement and class-action waiver in Section 9. The box is never checked for you, and an account cannot be created without it. Checking that box and creating your account is your electronic signature and expresses your intent to be legally bound. Magis may retain an electronic record of the version accepted, the date and time, your account identifier, and other reasonable evidence of assent. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization; references to “you” then include the organization. Separate checkout disclosures, the Participant Waiver and Release, or other product-specific terms may also apply. If there is a conflict, a product-specific term controls only for its stated subject, while these Terms govern the remainder.
2. Eligibility
You must be at least 18 years old to create an account or use the Service. By using the Service, you represent that you are 18 or older, can enter into a binding contract, and are not barred from using the Service under applicable law. Before beginning or changing an exercise program, you represent one of the following: either you have no heart condition, chest pain during rest or activity, loss of balance or dizziness, or bone or joint problem that could be worsened by physical activity; or you have discussed the relevant condition or symptom with a qualified physician and received clearance for the activity you plan to perform. You agree to provide complete and accurate safety information when the Service or a coach asks about injuries, pregnancy, cardiac history, chest pain, dizziness, medications, movement restrictions, or other relevant risk factors. Stop exercising and seek appropriate medical attention if you experience chest pain, faintness, dizziness, unusual shortness of breath, loss of balance, severe or unfamiliar pain, or another concerning symptom. Do not continue an exercise because the Service, an artificial-intelligence system, or a coach suggested it.
3. Services and subscriptions
3.1 The Service
Magis provides tools for personalized strength and fitness programming, workout logging, progress tracking, and related training support. Some features use artificial intelligence to help generate or organize training suggestions. Depending on the plan selected, the Service may be self-directed or may include support from a human coach. Features may change as the Service develops, and not every feature is available on every device or plan.
3.2 Paid plans
Magis currently offers these monthly subscriptions: • Solo tier: $12 per month. Self-directed access to the features identified at checkout. No coach reviews your programming. • Personally coached tier, founding rate: $30 per month. Coach-supported access for eligible founding members. The founding rate is locked for life while the member remains continuously subscribed to the coached tier. A member who cancels or moves to the Solo tier gives up the founding rate, and if the member later returns to coaching, the new client rate then in effect applies. • Personally coached tier, new client rate. Coach-supported access at the price shown at checkout. The checkout page is the controlling disclosure of the selected plan, then-current price, billing interval, included features, and any trial or promotion. The Company may offer other plans in the future. A price change will apply only after any notice and consent required by law.
3.3 Recurring billing through Stripe
Subscriptions are billed through Stripe, the Company’s payment processor. By subscribing, you authorize Magis and Stripe to charge your selected payment method at checkout and automatically on each monthly renewal date until you cancel. Magis, not Stripe, provides the Service and is responsible for the subscription. Stripe processes payment information under its own terms and privacy practices. Before payment information or consent is requested, checkout will clearly display the service, price, frequency of charges, when charges begin, how to cancel, and any applicable trial or promotional transition. You must affirmatively consent to recurring billing. After enrollment, Magis will send or make available a retainable acknowledgment containing the subscription terms, cancellation policy, and cancellation instructions. You are responsible for keeping your payment information current. If a payment fails, Magis or Stripe may retry the payment as permitted by law, notify you, restrict paid features, or suspend the subscription until payment is received. You remain responsible for authorized charges and applicable taxes.
3.4 Renewal, plan changes, cancellation, and access through period end
Each subscription renews automatically for successive monthly periods unless canceled. You may cancel at any time through the subscription-management page available from your account, or by emailing support@magisfitness.com. Online cancellation will be at least as easy as online enrollment and will not require a phone call. Magis will provide a cancellation confirmation that you can retain. Cancellation stops future renewal charges and takes effect at the end of the current paid billing period. You may continue using paid features through that date unless the account is suspended or terminated for cause. A move from the coached tier to the Solo tier takes effect on your next billing date. Except where law requires otherwise or the checkout expressly states otherwise, charges already paid are nonrefundable, and Magis does not provide partial-period refunds, credits, or prorated billing. Cancel before the renewal date to avoid the next charge. Deleting the application or ceasing to use the Service does not cancel a subscription. Account deletion also does not cancel recurring billing unless the deletion flow expressly says it will do so; cancel the subscription first.
3.5 Suspension and discontinuation
Magis may modify, suspend, or discontinue features for security, maintenance, legal, or business reasons. If Magis permanently discontinues a paid plan before the end of a prepaid period, it will provide any refund required by law. Service interruptions may occur, and Magis does not promise uninterrupted availability.
3.6 Coaches
Coaching may be provided by the Company’s own trainers or by independent coaches who use the Service with their own clients. An independent coach is not an employee or agent of Magis and is responsible for the coaching they provide. A coach’s own use of the Service is also governed by separate coach terms. Nothing in this section limits any right you have against Magis for Magis’s own conduct.
4. Health and fitness disclaimer
4.1 Educational purposes only
THE SERVICE PROVIDES HEALTH AND FITNESS INFORMATION FOR EDUCATIONAL PURPOSES ONLY. IT DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, TREATMENT, REHABILITATION, OR EMERGENCY SERVICES, AND IT DOES NOT REPLACE ADVICE FROM A PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL. Consult a physician before beginning a new fitness program or materially changing your activity, particularly if you are pregnant, have an injury or disability, take medication affecting exercise tolerance, or have a history of cardiac, respiratory, neurological, metabolic, bone, or joint conditions. Do not disregard, avoid, or delay professional medical advice because of information from the Service. Call emergency services for a medical emergency. Exercise involves inherent risks, including falls, equipment failure, overexertion, strains, sprains, fractures, illness, serious injury, and death. You use the Service and participate in exercise at your own risk. You are responsible for selecting an appropriate environment and equipment, following manufacturer instructions, using proper form, choosing manageable resistance and intensity, and stopping when conditions are unsafe. Your results depend on many individual factors and are not guaranteed. The Service’s information may be inaccurate, incomplete, outdated, or unsuitable for your circumstances. To the extent permitted by law, the Service is provided without a warranty that fitness information is accurate, complete, or fit for a particular person or purpose. Nothing in these Terms releases or limits liability that cannot lawfully be released or limited, including liability based on gross negligence, recklessness, or intentional misconduct. Nothing here extends any assumption-of-risk or release language beyond the limits imposed by New York General Obligations Law section 5-326 or other applicable law. The separate Participant Waiver and Release must be reviewed on its own terms.
4.2 AI-assisted content is a suggestion, not a prescription
Magis uses artificial intelligence to help create training plans, exercise selections, progression ideas, and other content. That content is always an editable suggestion. It is not a prescription, medical directive, diagnosis, or assurance that an exercise is safe or effective for you. You may preview, modify, substitute, reduce, postpone, or reject any suggested workout, exercise, set, repetition, load, pace, or progression. You must apply your own judgment, check the suggestion against your current condition and equipment, and stop if it appears unsafe or does not feel right. AI output can be inaccurate, incomplete, inconsistent, or based on incomplete information. On the personally coached tier, a coach reviews AI-assisted programming before it is released to you. On the Solo tier, no person reviews your programming before you see it, and you are solely responsible for deciding whether a suggestion is appropriate for you. If you have reported, or you have, an injury, pregnancy, cardiac history, chest pain, dizziness, fainting, or a similar elevated risk factor, you must obtain clearance from a physician before following any plan, and Magis may limit, pause, or decline to generate programming for you. Coach review does not turn the Service or coaching into medical care and does not guarantee safety or results. Magis does not claim that the Service treats disease, provides rehabilitation, or produces clinically proven outcomes. Coaches using the Service are not acting as physicians, physical therapists, dietitians, or other licensed healthcare professionals unless they separately identify their credentials and agree to provide such professional services outside the Service.
4.3 Services you connect
Magis may let you connect third-party services, such as an AI assistant, to your account so they can read your training information or write suggestions to your account at your direction. A connected service acts for you, not for Magis, and its use is governed by its own terms and privacy practices. Magis checks what a connected service writes for format and against the Magis exercise library, but does not endorse or guarantee its suggestions. Anything a connected service writes to your account is AI-assisted content under Section 4.2 and, on the personally coached tier, is held for coach review before it reaches your plan. You can disconnect a service at any time.
5. User conduct
You must provide accurate account information, keep login credentials confidential, and promptly notify Magis at support@magisfitness.com if you suspect unauthorized access. You are responsible for activity conducted through your account, including by a service you connect, unless prohibited by law. You may use the Service only for personal, lawful fitness purposes and in accordance with these Terms. You may not: • access another person’s account or misrepresent your identity, age, qualifications, health information, or authority; • copy, sell, sublicense, distribute, or commercially exploit the Service or its content except as Magis expressly permits in writing; • scrape, crawl, harvest, index, or use automated means to extract Service data or content, except through an interface, connection, or export feature Magis expressly provides and within its limits; • reverse engineer, decompile, bypass access controls, probe vulnerabilities, interfere with security, introduce malicious code, or disrupt the Service; • use Service content or output to train or develop a competing model, product, or dataset without written permission; • upload content that is unlawful, infringing, fraudulent, threatening, harassing, hateful, sexually exploitative, or that violates another person’s privacy or rights; • use the Service to provide unlicensed medical care, make disease-treatment claims, or represent AI-generated content as a medical prescription; or • use the Service in any manner that violates law, sanctions, export controls, or another person’s contractual or legal rights. Magis may investigate suspected violations and may remove content, restrict features, disconnect a connected service, suspend an account, or terminate access when reasonably necessary to protect users, the Service, or third parties; comply with law; address nonpayment; or enforce these Terms. When practical and lawful, Magis will give notice and an opportunity to cure. Serious, repeated, fraudulent, dangerous, or security-related conduct may result in immediate action. Termination does not erase payment obligations incurred before termination or provisions that by their nature should survive.
6. Data and privacy
The Magis Privacy Policy is incorporated by reference and forms part of these Terms. It explains what information Magis collects, how it is used, the service providers and other recipients involved, retention periods, deletion, security practices, and your choices. By using the Service, you consent to collection, use, retention, and sharing only as described in that Privacy Policy and as otherwise permitted by law. Magis may collect account information, workout logs, exercise history, performance data, body measurements or other biometrics you choose to provide, and health data from apps you choose to connect where the Service offers that connection. Magis collects and uses that health and fitness data only to provide, personalize, secure, support, and improve the Service, and shares it only as the Privacy Policy describes, including with services you direct Magis to connect. Magis does not sell health data and does not share it with advertisers or data brokers. Payment card details are processed by Stripe; Magis may receive transaction, subscription, and limited payment-method metadata rather than full card numbers. You may request account and data deletion by emailing support@magisfitness.com or through an in-app deletion option where available. Magis will honor a verified deletion request within 30 days, subject to records it must or may retain as described in the Privacy Policy, including a record of the agreements you accepted. Information retained under an exception will remain restricted to that purpose and be deleted or deidentified when the reason for retention ends. Account deletion is generally irreversible. It may remove access to plans, workout history, progress records, messages, coach relationships, and other content associated with the account. Deletion may not remove content already deidentified or information another user lawfully retains. As stated in Section 3, cancel an active subscription separately before deleting the account unless the deletion flow expressly confirms cancellation. If the Privacy Policy and these Terms conflict about handling personal information, the Privacy Policy controls for that issue. These Terms do not authorize Magis to use data in a way the Privacy Policy does not disclose.
7. Intellectual property
The Service, including its software, interfaces, design, text, graphics, exercise library, training templates, compilations, branding, and trademarks, is owned by or licensed to Magis and is protected by intellectual-property and other laws. “Magis” and associated marks and logos are Company marks. Except for the limited right to use the Service under these Terms, no rights are transferred to you. Subject to these Terms and payment of applicable fees, Magis grants you a limited, personal, nonexclusive, nontransferable, nonsublicensable, revocable right to access and use the Service for your own lawful, noncommercial fitness activities. You may download or export your own data through features Magis provides. You may not reproduce or distribute Company content outside those features without written permission. You retain ownership of the information and content you submit, to the extent you hold intellectual-property rights in it. You grant Magis a worldwide, nonexclusive, royalty-free license to host, store, reproduce, format, transmit, analyze, and otherwise process that content only as reasonably necessary to provide, personalize, secure, support, and improve the Service; comply with law; and exercise rights disclosed in the Privacy Policy. This license ends when the content is deleted, except for retained backups, legal records, deidentified information, and content another user lawfully retains. Magis will not publicly use your name, image, testimonial, or identifiable workout content for marketing without separate permission. If you send suggestions or feedback, you permit Magis to use them without restriction or compensation, provided Magis does not identify you publicly without permission.
8. Limitation of liability
8.1 What this section does not limit
Nothing in this Section 8 limits liability for personal injury, illness, or death; for gross negligence, recklessness, fraud, or intentional misconduct; or for any liability that cannot be limited under applicable law. Claims arising from exercise and physical training are addressed by the Participant Waiver and Release, to the extent the law allows.
8.2 Excluded damages
For all other claims, and to the fullest extent permitted by law, neither Magis nor you will be liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or relating to these Terms or the Service.
8.3 Cap
For all other claims, and to the fullest extent permitted by law, Magis’s total liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts you paid Magis for the Service in the 12 months before the event giving rise to the claim, or (b) $100.
8.4 Where the law differs
Some jurisdictions do not allow these exclusions or limits. Where they are not allowed, they apply only to the extent the law permits.
9. DISPUTE RESOLUTION — BINDING ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MAGIS AND YOU TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION, NOT IN COURT, AND WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. YOU MAY OPT OUT WITHIN 30 DAYS.
9.1 Agreement to arbitrate and Federal Arbitration Act
Magis and you agree that the Federal Arbitration Act, 9 U.S.C. sections 1–16, governs this arbitration agreement and its interpretation and enforcement. Except for the limited carveouts below, any dispute, claim, or controversy arising out of or relating to the Service, these Terms, the Participant Waiver and Release, your subscription, billing, communications, privacy, data, any prior version of these Terms, or the relationship between you and Magis will be resolved by final and binding arbitration rather than in court. This agreement applies to claims based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, whether arising before or after termination.
9.2 Required informal notice
Before filing arbitration, the claimant must send the other party a written notice describing the claimant’s name and account email, the facts, the requested relief, and a good-faith calculation of any monetary demand. Notices to Magis must be sent to support@magisfitness.com and by mail to Magis Training LLC, 418 Broadway, Ste N, Albany, NY 12207. Magis will send notice to the email and mailing address associated with your account. The parties will try in good faith for 30 days to resolve the dispute. A limitations period is tolled during that 30-day period to the extent permitted by law.
9.3 Individual proceedings and class-action waiver
Every arbitration must be brought in the party’s individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims of different people, preside over a class, collective, coordinated, mass, or representative proceeding, or award relief for anyone other than the individual claimant. There will be no class arbitration.
9.4 Mutual obligations and limited carveouts
This arbitration agreement is mutual: it binds Magis and you equally. Either party may bring an individual claim that qualifies in a small-claims court of competent jurisdiction, so long as it remains individual and in that court. Either party may ask a court for temporary, provisional, or injunctive relief to preserve the status quo, protect confidential information or intellectual property, prevent imminent harm, or aid arbitration. Seeking that limited relief does not waive arbitration of the merits. Nothing in this section prevents a person from reporting an issue to a government agency or seeking relief an agency is authorized to provide.
9.5 Delegation to the arbitrator
Except for whether the class-action waiver permits class arbitration, the arbitrator, not a court, has exclusive authority to decide disputes about the formation, existence, scope, applicability, interpretation, or enforceability of this arbitration provision, including challenges based on unconscionability and whether a claim is arbitrable. A court decides whether the class-action waiver permits class arbitration, and the answer under these Terms is no.
9.6 Administrator, rules, and procedure
The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules in effect when the claim is filed, as modified by these Terms. If the American Arbitration Association declines or is unable to administer the matter, JAMS will administer it under the JAMS Streamlined Arbitration Rules and the JAMS Consumer Minimum Standards, again as modified by these Terms. If both are unavailable, the parties will agree on a neutral administrator or a court of competent jurisdiction will appoint one. The arbitration will be conducted by one neutral arbitrator. The consumer may reasonably choose a remote hearing, a documents-only process when the rules allow, or an in-person hearing reasonably near the consumer’s residence. The parties may exchange nonprivileged information relevant to the dispute. The arbitrator will issue a written award stating the disposition of each claim and the essential findings and conclusions. The arbitrator may grant the same individual remedies, including statutory damages, attorneys’ fees, and injunctive or declaratory relief, that a court could grant under applicable law.
9.7 Costs
If you initiate arbitration, you will pay no more than the American Arbitration Association’s consumer filing fee, currently $225 as of September 22, 2026. If JAMS is the fallback administrator, Magis will pay any portion of JAMS’s current $250 consumer fee above $225. Magis will pay all other administrator fees, case-management fees, hearing fees, arbitrator compensation, and arbitration-room charges. If Magis initiates arbitration, Magis will pay all arbitration fees and costs. Each party is responsible for its own attorneys’ fees and ordinary litigation expenses unless applicable law or the arbitrator’s award requires otherwise. Magis will not seek to reallocate arbitration fees to you except where applicable law permits and the arbitrator determines a claim was filed for harassment or was patently frivolous.
9.8 Thirty-day right to opt out
You may opt out of this arbitration agreement and class-action waiver within 30 days after you first accept these Terms. To opt out, send a written notice by email to support@magisfitness.com or by mail to Magis Training LLC, 418 Broadway, Ste N, Albany, NY 12207. State your full name, the email address associated with your Magis account, and that you opt out of arbitration. There is no fee, and no special form or explanation is required. Timely opt-out notices apply only to the individual who sent them. Opting out will not affect your access to the Service or any other part of these Terms.
9.9 Arbitration severability
If any part of this arbitration provision other than the class-action waiver is found unenforceable, that part will be severed and the remainder enforced to the fullest extent permitted by law. If the class-action waiver is finally held unenforceable as to a particular claim or remedy, that claim or remedy will proceed in court on an individual basis only and will be stayed while arbitrable claims are resolved. It will never proceed as a class arbitration. The parties do not consent to class, collective, coordinated, mass, or representative arbitration under any circumstances.
10. Governing law
New York law governs these Terms and any dispute arising from them, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 9. This choice does not deprive you of non-waivable protections of the law of the state or country where you reside. For a dispute not subject to arbitration or small claims, the parties consent to the exclusive jurisdiction of the state and federal courts located in New York County, New York, unless applicable law requires a different forum. This forum clause does not limit the right to seek provisional relief under Section 9.
11. Changes to these Terms
Magis may update these Terms prospectively to reflect changes in the Service, law, security practices, or business operations. Magis will not impose a material change retroactively. Before a material change takes effect, Magis will provide clear notice through the Service, by email, or by another retainable method reasonably designed to reach you. The notice will identify the effective date and, when relevant, explain how to cancel before the change. Your continued use of the Service after the stated effective date constitutes acceptance of the updated Terms, except that a material change to Section 9 requires fresh affirmative acceptance through an unchecked checkbox or another equally clear mechanism. If you do not agree to an update, you must stop using the Service and cancel any subscription before the next renewal. Changes to subscription price, renewal terms, or cancellation procedures will also follow applicable notice and consent requirements.
12. General
12.1 Electronic communications and notices
You consent to receive agreements, disclosures, receipts, subscription acknowledgments, renewal or price-change notices, and other Service communications electronically at the email address associated with your account or through the Service. You are responsible for keeping your contact information current. A notice is effective when sent, unless law requires a different rule. Legal notices to Magis must be sent to support@magisfitness.com and Magis Training LLC, 418 Broadway, Ste N, Albany, NY 12207. General support is also available at support@magisfitness.com or 513-518-0831.
12.2 Entire agreement and order of precedence
These Terms, the Privacy Policy, applicable checkout disclosures, the Participant Waiver and Release, and any product-specific terms you accept form the entire agreement between you and Magis about the Service and replace prior or contemporaneous statements on the same subject. A separately accepted term controls over these Terms only for the specific conflict it addresses.
12.3 Severability
Except for the special rule in Section 9.9, if a provision is unenforceable, it will be enforced to the maximum extent permitted and the rest will remain in effect. A court may modify an unenforceable provision only as necessary to make it enforceable and preserve the parties’ lawful intent.
12.4 No waiver
A delay or failure to enforce a provision is not a waiver. A waiver is effective only if it is in writing and applies only to the specific instance identified.
12.5 Assignment
You may not assign or transfer these Terms or your account without Magis’s written consent. Magis may assign these Terms in connection with a merger, financing, acquisition, reorganization, sale of assets, or transfer of the Service, provided the assignee assumes Magis’s obligations and the assignment does not reduce your non-waivable rights.
12.6 Force majeure
Magis is not responsible for delay or failure caused by events beyond its reasonable control, such as natural disasters, widespread internet or infrastructure failures, labor disruptions, war, terrorism, civil disorder, government action, epidemic, or failure of an essential third-party provider. This provision does not excuse payment or refund obligations imposed by law.
12.7 Survival
Provisions concerning accrued payments, intellectual property, limitation of liability, dispute resolution, governing law, and terms that by their nature should survive will remain effective after account closure or termination.
12.8 Contact
Magis Training LLC EIN 42-5223766 418 Broadway, Ste N, Albany, NY 12207 support@magisfitness.com • 513-518-0831 • magisfitness.com